While we can proudly confirm that we're a recipient of a 2016 Subaru Stellar Care Award, the real winners are the drivers all across Bedford, Cleveland, Beachwood, Maple Heights, and Hudson who trust us with their new and used car sales, their auto service, their parts purchases, and their financing.
Because, truly, we couldn't have done it without you!
At Ganley, we're honored to provide world-class service and care to our customers day-in and day-out. We're passionate about the cars we sell and the work that we do, and we're fiercely dedicated to giving you the best possible experience. This recognition and this award just fuel the fires even more.
You might be interested to know that participation in Subaru's Stellar Care Program is actually voluntary--dealers elect to undergo these strict inspections in order to prove that we are the best of the best, and that we're committed to the full customer experience from start to finish.
From the moment you click onto our website until the very last oil change on your high-mileage car, you can expect premium service and stellar care at Ganley Subaru of Bedford.
How does a Subaru dealer earn a Stellar Care Award?
- Sales and service departments must meet high standards of comfort, cleanliness, and user-accessibility
- All sales staff members must meet or exceed Stellar Care objectives for customer satisfaction
- Service must offer well-regulated operations, factory-trained technicians, and advanced technology and equipment in order to provide the best possible maintenance and repairs
- Technician training must be constantly improving to keep up with the ever-changing evolution of automotive technology, Subaru safety systems, and performance equipment
- Finance experts must always provide compassionate and involved care for customers in need of a Subaru lease, an auto loan, or information about insurance
Click here to learn more about the Subaru Stellar Care Award, and what it means for you as a car shopper near Cleveland.
