Ganley Bedford Service Advisor

Our Service Consultants are the face of our service department. That means greeting every customer with a smile and using your customer driven personality to understand their repair needs while making them feel confident that these repair needs will be met. You'll also act as the liaison between the customer and our Service Technicians, ensuring you are keeping the customer up to date on repair times, estimates, and when the vehicle is ready for pick up. 

A typical day, duties will include: 

  • Advise on additional needed services or repairs using low pressure, high integrity methods
  • Providing accurate repair/maintenance estimates
  • Adhering to policies on vehicle care and operation
  • Following up on each repair, keeping customers informed of progress, and notifying customers when vehicles are ready for pick up
  • Reviewing and explaining repairs and associated costs with customers
  • Handling minor customer concerns and complaints and keeping the Service Manager informed of potential issues
  • Maintaining Customer Satisfaction Index (CSI) scores in accordance with dealership standards 

The Rewards:

  • Annual Earning potential $50,000 to $70,000+
  • A great working environment where you'll be supported by a team of professionals
  • Medical, Dental, & Vision Insurance available & a strong 401K Retirement Savings Plan with match

The Requirements: 

  • Outstanding customer service & follow up skills
  • Sales ability & basic automotive knowledge
  • Strong computer & typing skills
  • Previous experience in a similar role

Benefits

Benefits include medical, vision and dental insurance, 401K savings plan. Vacation time, holiday, and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

Simply stop in to Ganley Bedford Imports 250 Broadway Ave, Bedford OH 44146, or fill out the contact information below and click submit. It's that easy!


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Service Advisor Opening at Ken Ganley Subaru Bedford Near Cleveland, OH

Are you a helpful person with sales experience and basic automotive knowledge?

Would you like to potentially earn $70,000 in addition to benefits comprising 401K retirement savings and medical insurance?

Are you local to the Beachwood area in possession of strong computer and typing skills?

If the above questions have been answered in the affirmative, Ken Ganley Subaru Bedford is hiring an experienced service advisor. So, apply today to this open position in the greater Shaker Heights area and join the team.

Why Work for Our Local Cleveland Heights Dealership?

When working in a job you love, it's not really a job per se.

By being surrounded in an environment immersed in diversity and professionalism, it behooves all interested service advisor candidates to apply to this open position in Twinsburg. From there, the sky's the limit in terms of earning potential and the appreciation of those Ken Ganley Subaru Bedford service clients you'll be assisting.

Nothing is more rewarding for those with customer service skills and sales experience.

What's It Like To Work at Ken Ganley Subaru Bedford Near Solon?

Given the work to be performed, you'll be advising our service clients in all aspects of Subaru servicing.

Given your superior skills at customer service, our clients will be relying upon your professionalism and basic automotive knowledge for a clear understanding of what's to be performed. While many of our clients don't comprehend the inner workings of a Subaru, it's your duty to inform and advise, allaying any client concerns as presented.

As such, you'll be the tip-of-the-spear for our comprehensive service department near Bedford. The first face to be met as you exude all those professional qualities our Cleveland clients require.

Join The Service Advisor Team at Ken Ganley Subaru Bedford

Contact our team to learn more about this open position in the Shaker Heights area.